About Us

The Cleaning Accountability Framework (CAF) is an independent not-for-profit entity comprised of representatives from across the cleaning supply chain, including

  • property investors, owners and managers
  • cleaning companies
  • employee representatives
  • industry associations

CAF recognises that in order to put the industry on a more sustainable footing, all those involved in the cleaning supply chain have to work together. CAF also acknowledges that there are leading companies who have adopted best practice procurement policies, contracts and auditing tools and that these need to be recognised and promoted.

Find out more about our partners here.

Our objectives are to lead and transform the cleaning services industry by:

  • supporting sustainable and efficient cleaning services
  • ensuring compliance with workplace laws and regulations
  • engaging workers and contractors
  • fostering accountability and transparency in the cleaning services industry
  • recognising stakeholders who have implemented best practice standards.


CAF is incorporated under the Victorian Associations Incorporation Reform Act 2012. CAF is governed by a Steering Committee that draws together property owners and managers, cleaning companies, industry representatives, the Fair Work Ombudsman and United Voice – the union representing cleaners. CAF has an independent Chair and its day to day operations are managed by the CAF Secretariat.