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Working together to end exploitation in the cleaning industry

The Cleaning Accountability Framework (CAF) is a world-first, game-changing organisation whose mission is to improve labour practices in the cleaning industry. CAF works with cleaners, tenants, contractors, property owners, facility managers, and investors across the cleaning supply chain to ensure ethical labour practices through our promotion of:

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Decent work

Cleaners have the right to work that is fairly paid, safe, secure, freely chosen, and undertaken with dignity

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Sustainable Procurement

We help bring transparency and accountability to cleaning supply chains

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Best practice

We are setting a national standard for the cleaning industry and reward best practice through our CAF Certification Scheme

Why get CAF Certified?

The CAF Certification Scheme provides a credible framework to measure social compliance within the cleaning industry. Investors, property owners, building managers, cleaning contractors and tenants benefit from improved procurement processes and reduced risks, while cleaners are assured of fair pay and working conditions.

Find out more
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Charter Hall is pleased to be an active partner with the Cleaning Accountability Framework through the certification of assets and in an Advisory capacity. Together Charter Hall and CAF are able to share insights to bring about positive and meaningful change for cleaners involved in Charter Hall’s office assets.

Charter Hall

Featured news

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July 23, 2020

How good supply chain conduct benefits us all: COVID-19 cleaning at ISPT retail properties

Cleaners have been recognised as essential workers throughout the ongoing COVID-19 crisis. Their role in keeping public spaces clean and hygienic has been critical to Australia’s comparatively low infection numbers…
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July 1, 2020

New report reveals continued exploitation of international students in Australia

A nationwide study by researchers from UTS and UNSW involving 5000 international students has found the majority are experiencing serious wage theft. Despite efforts by the Fair Work Ombudsman and harsher…
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Blog SickLeave HeroImage LRBlogCOVID-19
June 4, 2020

Cleaners’ inability to take sick leave poses a COVID-19 safety risk

It seems counterintuitive that heightened hygiene and cleaning practices are our strongest protection against COVID-19, yet many of those who are tasked with carrying out this important work face barriers…
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office building LRMedia
May 14, 2020

CAF Building Certification recognised by GRESB

MEDIA RELEASE GRESB, the Environmental, Social and Governance (ESG) benchmark for real assets, recently recognised CAF Building Certification as having met the GRESB standards for a valid operational building certification,…
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