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Working together to end exploitation in the cleaning industry

The Cleaning Accountability Framework (CAF) is a world-first, game-changing organisation whose mission is to improve labour practices in the cleaning industry. CAF works with cleaners, tenants, contractors, property owners, facility managers, and investors across the cleaning supply chain to ensure ethical labour practices through our promotion of:

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Decent work

Cleaners have the right to work that is fairly paid, safe, secure, freely chosen, and undertaken with dignity

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Sustainable Procurement

We help bring transparency and accountability to cleaning supply chains

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Best practice

We are setting a national standard for the cleaning industry and reward best practice through our CAF Certification Scheme

Why get CAF Certified?

The CAF Certification Scheme provides a credible framework to measure social compliance within the cleaning industry. Investors, property owners, building managers, cleaning contractors and tenants benefit from improved procurement processes and reduced risks, while cleaners are assured of fair pay and decent working conditions.

Find out more

ISPT is proud to have been a supporter of the Cleaning Accountability Framework since its inception demonstrating how we value workers rights. Our customers value quality cleaning services when they are in an ISPT building. This leads to longer leases and ultimately returns for our investors, and the 50% of Australian workers these investors represent.

Daryl BrowningISPT Chief Executive Officer

Featured news

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May 11, 2022

New partnership to promote ethical employment practices in the property services industry

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February 28, 2022

447 Collins Street, Melbourne receives CAF 3 Star rating

The Cleaning Accountability Framework (CAF) has awarded 447 Collins Street, Melbourne a 3 Star rating and applauds Cbus Property, ISPT, JLL, Tradeflex, the United Workers Union and the cleaners for…
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February 14, 2022

If you aren’t doing worker engagement, you’ve got blind spots in your supply chain

CAF has found that 70% of labour rights violations are uncovered through worker engagement alone, as opposed to 30% through desk-based audits Through CAF Certification we conduct whole of supply…
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November 18, 2021

311 & 313 Spencer Street receives CAF 3 Star rating

The Cleaning Accountability Framework (CAF) has awarded 311 & 313 Spencer Street in Melbourne a 3 Star rating after the precinct was nominated by building developers and owners, Cbus Property,…

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