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Ending exploitation in the cleaning industry

The Cleaning Accountability Framework (CAF) is transforming the property services industry by championing fair labour practices.

Cleaners often face exploitation and modern slavery due to failures in the market and regulatory oversight. To tackle this, we collaborate with stakeholders across the property sector and cleaning industry, promoting ethical procurement and responsible labour practices.

CAF Certification recognises and rewards industry leadership in these areas. A crucial part of our approach is direct engagement with cleaners – educating them about their rights, encouraging them to speak up, and empowering them to advocate for themselves.

We are making change in the sector by promoting:

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Decent work

Cleaners have the right to work that is fairly paid, safe, secure, freely chosen, and undertaken with dignity

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Ethical Procurement

We help bring transparency and accountability to cleaning supply chains

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Best practice

We are setting a national standard for the cleaning industry and reward best practice through our CAF Certification Scheme

Why get CAF Certified?

The CAF Certification Scheme provides a credible framework to measure social compliance within the cleaning industry. Investors, property owners, building managers, cleaning contractors and tenants benefit from improved procurement processes and reduced risks, while cleaners are assured of fair pay and decent working conditions.

Find out more

ISPT is proud to have been a supporter of the Cleaning Accountability Framework since its inception demonstrating how we value workers rights. Our customers value quality cleaning services when they are in an ISPT building. This leads to longer leases and ultimately returns for our investors, and the 50% of Australian workers these investors represent.

Daryl BrowningFormer ISPT Chief Executive Officer

Featured news

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June 30, 2026

Charles Darwin University signs Enforceable Undertaking after $4 million underpayments

MediaNewsUncategorisedSupporting better outcomes for members in the cleaning industry
June 22, 2026

Supporting better outcomes for members in the cleaning industry

This article was co-written by CAF and AustralianSuper. Being paid correctly today can shape workers’ financial security in retirement. In industries like commercial cleaning, where underpayment and unpaid superannuation remain…
Jennifer RIAA Conference 3Labour RightsMediaModern SlaveryNewsWorkers Often See What Audits Don’t
June 11, 2026

Workers Often See What Audits Don’t

At the Responsible Investment Association Australasia (RIAA) Conference, CAF's Worker Engagement Officer Jennifer Alonso Garcia joined Australia's Anti-Slavery Commissioner Chris Evans and ESG leader Måns Carlson to discuss modern slavery…
ESGLabour RightsNewsMedia Release: Landmark survey unveils extent of migrant worker exploitation
May 11, 2026

Media Release: Landmark survey unveils extent of migrant worker exploitation

Report exposes systemic exploitation of migrant workers - CAF sees the same patterns in cleaning The Cleaning Accountability Framework (CAF) has welcomed the release of new national research exposing systemic…

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Cleaning Accountability Framework Ltd.